1. General Information
All services provided by the online shop provided to the customer are exclusively
based on the following terms and conditions.
Different rules are only valid if they are between shop and
Customer agreed in writing.
The customer expressly acknowledges these terms and conditions with his order.
To conclude a contract with the online shop only persons with the age of 18 are entitled
and are not limited in their capacity. We only sell in normal quantities.
The offers of this online stores on the internet are a non-binding offer to the customer,
to make an order in the online shop.
By ordering goods from the online shop on the Internet, the customer makes a binding
offer to conclude a sales contract.
The online shop is entitled to accept this offer within 2 calendar days by sending
an order confirmation. The order confirmation should be made by e-mail,
but no later than upon delivery of the goods.
We are free to decide whether to accept an order or not. If we do not accept an order,
we will notify the customer as soon as possible.
If a product is no longer available, we will notify the customer as well immediately.
In this case no contract will be made.
The order confirmation sent directly to the customer automatically after the order,
as well as the receipt of an order by phone is still no confirmed contract.
The automatic e-mail notification is only as a confirmation of receipt.
After unanswerd expiration of the 5-day period the offer is rejected.
3. Right of withdrawal
The customer is entitled to rescind the contract or exchange the goods
within 10 working days from receipt of the goods by the customer.
It is sufficient if the notice of cancellation is sent within the deadline.
The Online Store does not pay for the postage costs and does not the risk.
The resend-address is:
9532 Rickenbach bei Wil
In the case of a withdrawal from the purchase, JIMPORT will send the refund
Payments to the customer within 7 days.
Exceptions to the right of withdrawal are the following contracts / orders
NEW Audio or video recordings or software, if the delivered goods
have been unsealed by the customer.
NEW Consoles and controllers, if the delivered goods have been unsealed by the customer.
Snacks and beverages that have been opened.
All items are immediately available from stock if and only while supplies last
delivered, under condition of a successful identity and credit checks.
The delivery takes place both within Switzerland and in EU countries and abroad.
The delivery-time in Switzerland is, unless otherwise stated in the offer,
maximum of 5 working days.
-For international deliveries, the delivery period unless otherwise stated in the offer,
maximum of 25 working days.
For international deliveries, the delivery time depends on customer location.
The delivery time starts with sending the order confirmation.
The details of the delivery time is not binding, unless
There is a different written agreement.
If an item is temporarily unavailable, we inform the customer as soon as possible
by e-mail about the expected delivery time, if we have your address.
We reserve the right to a partial delivery, the extent necessary to an efficient
Execution of the overall delivery is. For the subsequent delivery in which case no
additional costs due.
In case of delivery delays, e.g. by force majeure, disruption and
Orders from higher authorities and other events of jimport not responsible,
can not claim for damages against the jimport be asserted.
If delivery is delayed through the fault of suppliers or been omitted (Impossibility),
jimport can not be made responsible of their action.
5. Packaging and shipment of goods
We offer the following shipping methods:
-Letters; Air Mail and Economy Mail / packages, Priority and Economy
For deliveries, we calculate the range specified in the shipping price.
With each order, the shipping charges are listed separately and communicated.
Deliveries within Switzerland will be charged
-The shipping costs for the prices of Swiss Post.
For international deliveries we charge
-The shipping costs for the price of the Swiss postal zones.
-The shipping costs for the prize of the German postal zones.
At the request of the customer can also express deliveries are carried out.
The resulting additional costs borne by the customer.
At the expense of the customer a transport insurance can be made.
Transport damage must be reported immediately to the delivery company.
All prices are final prices include the VAT. (only within Switzerland)
The final prices do not include the cost of packaging and shipping.
Due to the constant updating of the website of the online shop, prices
can change without prior notice.
Errors and omissions excepted.
The reported price at the time of submission of the offer of the customer
is relevant for billing.
Customs and VAT on goods that are shipped to other EU countries.
-the buyer will arrange my own to wear.
-the prices are without VAT and customs.
For larger orders from a customer in the EU, we try to ship the goods in Germany,
so that there is no customs duty and sales tax for the customer in the EU.
Deliveries within Switzerland, the following payment methods are possible:
The customer is obliged to immediately after the conclusion of the purchase price,
but not later than within 7 days by bank transfer to our bank account.
When paying in advance you will receive an e-mail with the exact account data.
Please be sure to state your e-mail address in the order form so that we
can come in contact with you. Please indicate your transfer as reason
the order number so we can allocate your payment receipt of order.
If the customer has not yet paid within 7 days, we reserve the
Right to cancel the order and return the goods to offer for sale.
The customer is obliged to inform the invoice amount within 10 days of receipt of the
Goods to be paid.
Is not the customer's payment obligation after the above deadline
complied with, jimport reserves the right to any resulting additional
Dunning and processing fees charged to the customer.
If payment dates without further notice we shall be entitled to
Interest at the rate of 2% above the reference rate of the Swiss National Bank.
We are also entitled to costs of operation and contribution to reclaim,
in particular the cost of postal communications and the possible costs of a
authorized attorney or collection agency.
The right of claim for further damages remains unaffected.
For international deliveries, the same number of modes are possible, except on account.
For customers in Germany and the EU, we have a German post office bank account.
8. Retention of title of goods
Until full payment of the ordered goods remain the property
of jimport (retention of title).
If payment of the customer's online shop is entitled to repossess the goods.
This is no withdrawal from the contract, unless this is explicitly stated.
Of any execution against the reserved goods, the customer has
immediately inform and hand over the documents necessary for an intervention;
This applies regardless of any other kind for damage which the customer
already in the advance on the existing third party rights in the goods to point.
9. Warranty for defects in goods
The justified from a defect in the goods of the customer against the Online Store
governed by the law.
The customer undertakes to inspect the goods upon receipt for any defects
and determination of such questions about the online shop to notify.
Should the customer find later that the goods are faulty,
he is obliged to immediately inform the shop after the discovery of the same.
Any failure of the customer to report a defect, the goods shall be deemed approved.
A defect in the goods does not include damage caused by the customer due to improper
Or breach of contract has caused treatment. Crucial to the improper
and breach of contract, the specifications of the manufacturer of the product.
The warranty period is twelve months, if not otherwise limit the
goods will be displayed. It begins with the receipt of the product to run.
The provisions in paragraph 9.2 are not affected by this deadline.
If the remedy is by way of replacement, then the buyer is obliged to
the first delivered goods within 30 days returned to the shop.
The return of defective merchandise must be in accordance with statutory requirements.
The Online Store reserves the right, under the statutory provisions
Assert claims for damages.
The warranty is void in any case, at surgery, repair or attempted repair
Buyer or unauthorized third parties without our written consent.
If shipping damage is found in the goods, we ask the recipient
making forthwith report the damage to the carrier (shipping service).
Other visible transport damages please within 5 days of receipt of goods
us to take over writing. The failure to file this complaint, however
no consequences for your legal rights.
The customer agrees that his, the online store as part of the business relationship
arriving on the personal data are stored and processed electronically.
It should be noted that for the purposes of determining the data collected exclusively
Purposes of service delivery, especially for the purpose of order processing and
Accounting is collected and processed. The online shop does not provide customers
data to third parties.
The data transmission is encrypted. For the security of data transmitted on the Internet
However, no responsibility can be accepted.
All logos, images and graphics are the property of their respective companies and
subject to the copyright of their respective licensors. All items shown in these pages
Photos, logos, texts, reports, scripts and source code, which self-development of
We are or have been prepared by us, may not be copied without our consent or
be used for other purposes. All rights reserved.
Jurisdiction, unless the law provides for nothing else, the place of business of online shops.
For any dispute that may arise from this legal relationship,
Swiss law shall apply to the exclusion of conflict of laws.
The application of the CISG is excluded.
13. Severability and Validity of Conditions
By placing an order the customer accepts the terms and conditions of online shops.
If any provision of these Terms and Conditions, for any reason whatsoever,
be invalid, the validity of the remaining provisions. The ineffective regulation
is replaced by the relevant statutory provision immediately. Verbal agreements must be
their written confirmation.
Rickenbach bei Wil, March, 01 2021, Dominic Stör